Title

Subtitle


Role:
Work Type:   Go


We want {CompanyName} to be a fun, challenging and rewarding place to work. Help us realize our vision of a world-class Agile work environment by completing the Team Health Assessment. This assessment is your opportunity to help shape the future of our team and improve your own experience in the process. Your feedback will be compiled and used to guide further positive changes across the team and organization.

Start

Clarity - Planning

A healthy team has clarity on their short-term, mid-term and long-term roadmap. For example, think of iterations, sprints, weekly cadence as your short-term plan.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Quarterly/Roadmap:

    Crawl: We don't really have a roadmap past the current quarter/release.

    Walk: We have a rough quarterly roadmap but it is only shared with a few people, not the entire team.

    Run: We have visibility into our roadmap containing high level deliverables for the next few quarters/releases.

    Fly: We have regular quarterly planning meetings where we gain visibility into our overall strategy, yearly outcomes and how our quarterly roadmap aligns with the strategy.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Monthly/Release:

    Crawl: We know what our plan is for the current iteration/month but don't have a plan beyond that.

    Walk: We have a plan for the next few iterations/months, but it changes so frequently it is hard to execute against it.

    Run: We have a stable plan over the next few iterations/months that incorporates cross-team dependencies.

    Fly: We are effective at predictably executing against our plan for the next few months and meeting all committed objectives while adapting to change and incorporating feedback from stakeholders/customers.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Weekly/Iteration:

    Crawl: We do not have a weekly or iteration plan. We get work done day by day without a real plan or strategy.

    Walk: We usually plan our upcoming iteration but the plan changes frequently causing several items to fall through and not be completed.

    Run: We have a stable iteration plan that we can predictably execute against and are able to manage unplanned work.

    Fly: Within each iteration we have become effective at maximizing throughput, eliminating bottlenecks, and incorporating feedback from of our customers/users.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Clarity - Planning"

Clarity - Roles

On a healthy team everyone is clear on their individual role and each team member's role and expectations. They understand and practice the concept of generalizing specialists (stepping outside of my role to help others as needed).

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Roles & Expectations:

    Crawl: We are not sure who does what on the team OR I am not confident we even have the right people/roles we need.

    Walk: I have clarity on my role and what's needed from me but I'm not clear what some of the other roles are expected to do.

    Run: We have created clear expectations of what we need from each role, and we measure against these expectations to inspect and adapt. I feel confident we have the right people to meet our current deliverables.

    Fly: We are comfortable and feel safe giving each other open/honest feedback. We encourage and support each other to grow in their role through frequent pairing and cross-training.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Generalizing Specialists:

    Generalizing specialist (T-shaped) refers to having individuals who are deeply specialized or skilled in one area and acquire new skills in a related or desired area. This enables teams to become cross-disciplined and cross-functional so they can deliver end-to-end value and reduce bottlenecks.

    Crawl: I am not sure what "Generalizing Specialist" or "T-Shaped" means. I do my own tasks, and others do theirs.

    Walk: We understand the concept and value of being a Generalizing Specialist, and a few team members pitch in to help outside of their role.

    Run: We have invested in cross-training. Several of us are willing, capable, and often step outside of our own roles to help when bottlenecks occur.

    Fly: Everyone on the team has a backup that can take over their work if they are not available. Everyone proactively steps up to help.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Clarity - Roles"

Clarity - Vision

A healthy team has clarity on their vision and purpose with clearly defined measures for success. They understand how their work aligns to the strategic objectives of the company and have established collective ownership for reaching the current goals.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Vision & Purpose:

    Crawl: Our team does not have clarity on our vision and purpose. We are not sure where we are headed and do not have clear priorities.

    Walk: A few members of our team, who work closely with the Product Owner, understand our purpose, direction, and priorities. We have a general understanding of our customer/user needs.

    Run: We all have clarity on our team's vision and where we should focus now. We have clarity on our customer's needs, and we are aligned with the quarterly strategy and goals.

    Fly: We engage with our customers often and are aligned around their needs and desired business outcomes. We are engaged in evolving our vision and future direction.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Goals & Outcomes:

    Crawl: We do not really have any defined goals or measurable outcomes.

    Walk: We do create goals and measures for success. However, they are 'output' not 'value' focused, and not everyone is aware of them.

    Run: We are creating 'outcome' driven goals that are well defined. However, we don't track how we're doing against them.

    Fly: We set short-term 'outcome' driven goals, and we review our progress against them frequently. Everyone on the team can give a 60 second elevator speech describing our outcomes.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Clarity - Vision"

Performance - Confidence

A healthy team takes a closer look at the confidence level of their product owner, stakeholders and their own team members as a way of understanding if they are moving in the right direction or not. Analyzing the variation between confidence levels opens a healthy conversation to help the team inspect and adapt.
Only respond to the questions that apply to your role. Select N/A for others.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Team Confidence: 

    Our team has the right knowledge, skills, motivation, and tools to meet the current goals. 

    Crawl: I am not at all confident. 

    Walk: I am somewhat confident. 

    Run: I am mostly confident. 

    Fly: I am completely confident.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Performance - Confidence"

Performance - Measurements

A healthy team tracks, measures and communicates with high visibility the key metrics that demonstrate their success and highlight growth areas. If you're not sure, select N/A

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Predictable Delivery:

    Crawl: We do not really size/estimate our work at the moment or plan our capacity.

    Walk: We do estimate and size items on our backlog, but we still do not have a steady velocity, throughput, or cycle time.

    Run: We have clarity on our velocity/throughput/cycle time. We measure our target vs our actual delivery and can now predict our future delivery.

    Fly: We are predictable in our delivery and consistently deliver within 10 - 15% of our target. We track and share our delivery metrics.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Time to Market:

    Crawl: We are very slow to deliver value and always hear "it's taking too long" from our Product Owner OR Customers.

    Walk: We deliver value to our Product Owner/Customer, but not as frequently as desired.

    Run: We deliver value to our Product Owner/Customer as frequently as they desire. We have metrics to track this.

    Fly: Our customers are thrilled with how fast we deliver value and our ability to stay ahead of the market and their needs.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q7:

    Value Delivered: 

    Crawl: We do not understand the value of our work to our customer or organization. We are just focused on getting it done.

    Walk: Our Product Owner/Customer does communicate the value of our work, but we do not define outcomes or metrics to track value.

    Run: We have clear value outcomes and metrics for our backlog items at story/epic/initiative level. Our team is delivering against the highest value items.

    Fly: We deliver on our target outcomes consistently, and our customers are thrilled with the value and impact we are making.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q11:

    Business Outcomes:

    How well does this team deliver on the planned business outcomes or goals?

    Pre-Crawl (1-2): We don't define measurable business outcomes/metrics or understand the value/impact of our work to our customers.

    Crawl (3-4): We deliver 50% of our planned outcomes.

    Walk (5-6): We deliver 60% of our planned outcomes.

    Run (7-8): We deliver 75% of our planned outcomes.

    Fly (9-10): We deliver 95% of our planned outcomes.

    PRE-CRAWL: 1-2 | CRAWL: 3-4 | WALK: 5-6 | RUN: 7-8 | FLY: 9-10



  • Q12:

    Quality: 

    The absence of defects in production is the primary measure of quality for our customers. When defects make it past the quality processes and are introduced into the environment used by our end user or customers, they are considered escaped defects.

    Crawl: We have many quality issues. They are holding us back and frustrating our customers. We don't track our escaped defects or have a definition of done.

    Walk: We have a few escaped defects after each release and have metrics to track our quality. We have agreed upon our definition of done as a team.

    Run: We have very little to no quality issues or escaped defects. We ensure we're always meeting our definition of done. We review and inspect our metrics regularly.

    Fly: We are proactive about monitoring and identifying quality issues before they occur. Our metrics reflect our high quality.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q17:

    Quality Confidence Rating (answered by everyone including PO and stakeholders):

    How confident are you with the quality that will be produced by this team? (performance, functionality defects...)

    10 = Extremely confident, 1 = Extremely not confident



  • Q18:

    Rework %:

    What is the average % of rework (example: support issues that have to be re-opened, post production changes due to errors)? 

    Pre-Crawl (1-2): Our rework is at 50%+ (example: We have to re-open 5 work items for every 10 items completed).

    Crawl (3-4): Our rework is at 30%+.

    Walk (5-6): Our rework is at 20%+.

    Run (7-8): Our rework is at 10%+.

    Fly (9-10): Our rework is 5% or less.

    PRE-CRAWL: 1-2 | CRAWL: 3-4 | WALK: 5-6 | RUN: 7-8 | FLY: 9-10



  • Q19:

    Response to Change:

    Crawl: We have too much change that's hard to manage OR we have a thick, slow process for any change.

    Walk: Our product owner is trying to manage the volume of change, but we are still struggling to respond and manage it.

    Run: Our team can adjust to change quickly and relatively easily with minor churn. We have metrics to track our responsiveness.

    Fly: We have proven ways to support rapid changes in business needs and can manage unplanned work effectively.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q24:

    Impediments:

    What % of your work is blocked by factors outside of your control? Example: Waiting for approvals, decisions, other teams, etc. This should include impediments that are resolved, but impacted the teams capacity and ability to deliver to commitments of schedule and scope.

    Pre-Crawl (1-2): 70% or more (i.e. averaging 7 out of 10 stories or deliverables or more).

    Crawl (3-4): 50% or more.

    Walk (5-6): 30% or more.

    Run (7-8): 20% or more.

    Fly (9-10): Rarely blocked.

    PRE-CRAWL: 1-2 | CRAWL: 3-4 | WALK: 5-6 | RUN: 7-8 | FLY: 9-10



  • Q25:

    Dependencies:

    Typically, how many teams does it take to complete a feature/deliverable?

    Pre-Crawl (1-2): We don't track the number of teams needed to complete one feature.

    Crawl (3-4): 5+ teams.

    Walk (5-6): 3-4 teams.

    Run (7-8): 2 teams.

    Fly (9-10): 1 team.

    PRE-CRAWL: 1-2 | CRAWL: 3-4 | WALK: 5-6 | RUN: 7-8 | FLY: 9-10



Add any additional thoughts about "Performance - Measurements"

Leadership - Team Facilitator

A healthy team has an effective team facilitator who insures the team's Agile or Lean processes, meetings and practices are healthy and effective. The team facilitator aims to help your team achieve self-organization, high performance and a healthy culture.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Effective Facilitation:

    Crawl: We do not have an effective team facilitator OR our meetings are a waste of time and not results driven.

    Walk: We have an effective team facilitator who manages and runs our team meetings, but there is room for improvement.

    Run: Our meetings are valuable because we have an effective team facilitator who plans ahead, executes collaborative sessions well, and manages follow up items.

    Fly: Anyone on our team can effectively facilitate any of our team sessions without the need for our team facilitator. We continuously invest in improving our facilitation skills.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Effective Facilitation:

    Crawl: Our team has several interpersonal and team dynamic issues that impede our meetings, and our facilitator struggles to control these.

    Walk: Our team has some interpersonal and team dynamic issues, but our team facilitator is good at helping our team with those issues.

    Run: Interpersonal and team dynamic issues happen occasionally, but our team facilitator is great at helping our team with consensus building, resolving conflict, and managing dysfunctions.

    Fly: Our team facilitator has helped elevate our team culture and dynamics to new levels of maturity that built on trust, respect, accountability, and collaborative decision making.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Leadership: 

    Crawl: Our team facilitator leads using a controlling/directive style. We are not empowered to bring up issues or concerns.

    Walk: Our team facilitator provides effective guidance and helps us stay focused on our goals.

    Run: Our team facilitator leads by example and has the key traits of a servant leader (serves, actively listens, coaches, and empowers others).

    Fly: Our team facilitator has fully empowered our team so that we are self-organizing. Several individuals on our team have developed leadership skills. 

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q4:

    Impediment Management: 

    Crawl: As a team, we get stuck frequently and impediments are not being removed or addressed in a timely manner by our facilitator.

    Walk: Our team facilitator is starting to manage impediments and shield us from distractions to the best of their ability.

    Run: Our team facilitator is effective at facilitating the removal of our impediments and managing dependencies in and outside of our team.

    Fly: We as a team are fully empowered to remove impediments and distractions and manage dependencies inside and outside the team so that we can achieve our goals.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Leadership - Team Facilitator"

Leadership - Technical Lead(s)

A healthy team has a role responsible for translating the business vision into a technical vision and then supporting the successful technical execution of that vision. Technical lead may be the architect, senior developer or engineering lead.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Leadership: 

    Crawl: Our Technical Lead / Subject Matter Expert uses a controlling/directive style. We do not get much coaching or mentoring from them.

    Walk: Our Technical Lead / Subject Matter Expert provides good solutions and recommendations but is too busy to coach/mentor others.

    Run: Our Technical Lead / Subject Matter Expert invests in coaching, mentoring, pairing, and improving our skills individually and as a team.

    Fly: Many of us on the team have acquired strong technical skills in different domains. We do not rely on only one or two individuals.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q4:

    Subject Matter Expertise (SME):

    Crawl: We do not have a SME or someone to go to; we figure things out on our own without much guidance or validation.

    Walk: Our SME lead has intermediate level knowledge in the subject area and provides general guidance when needed.

    Run: Our SME has strong knowledge and experience, provides solid guidance, and helps the team solve process and technical impediments.

    Fly: Our SME is a true expert. They consistently collaborate with the team to design the best solutions that align with our strategic direction.

    CRAWL: 1-2 | Walk: 3-5 | RUN: 6-8 | FLY 9-10



  • Q5:

    Subject Matter Expertise (SME):

    Crawl: Our SME does not engage with our stakeholders, customers and users.

    Walk: Our SME occasionally engages with the stakeholders and customers to understand and help meet their immediate needs.

    Run: Our SME frequently engages with the stakeholders and customers to define practical short-term and long-term solutions.

    Fly: Our SME is a trusted partner to the PO and customers. They proactively collaborate to align solutions with desired business outcomes.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Leadership - Technical Lead(s)"

Leadership - Product Owner

The Product Owner is the person who is responsible for maximizing the business value delivered by the team. They should be able to clearly define, communicate, and translate the business vision into a successful backlog and define short-term goals.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Engagement with Team: 

    Crawl: We do not have a Product Owner representing our customers but have a proxy filling in for them; OR we have a Product Owner who is not engaged or empowered to make decisions.

    Walk: We have a Product Owner, but he/she is busy and has limited time to engage and answer questions which causes rework.

    Run: Our Product Owner engages frequently with our team and is available for decisions when needed.

    Fly: Our Product Owner engagement is so effective that now many members of our team can predict and anticipate their needs and way of thinking.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Engagement with Sponsor/Customers/Stakeholders:  

    Crawl: Our Product Owner does not represent our customers and has little engagement with stakeholders and actual users.

    Walk: Our Product Owner occasionally engages with our sponsor, stakeholders, and users. Sometimes this leads to us missing some of their requirements.

    Run: Our Product Owner frequently engages with our sponsor, stakeholders, and users. They manage stakeholder and user expectations well.

    Fly: Our Product Owner effectively represents the voice of our team to others and consistently engages us directly with customers.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Backlog Management: 

    Crawl: Our Product Owner does not really manage or refine our backlog. He/she delegates this to others.

    Walk: Our Product Owner manages our backlog, although stories are usually not well defined at the start of the iteration.

    Run: Our Product Owner is effective at keeping the backlog ranked and refined. Stories have good acceptance criteria and are usually ready to bring into an iteration.

    Fly: Our Product Owner, collaboratively with the team, masterfully manages our backlog and effectively plans ahead for future iterations. Stories are clearly written, sliced appropriately, and are always ready for the team to pull.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q4:

    Backlog Management:

    Crawl: Our Product Owner makes frequent changes to our priorities; we can't finish what we start.

    Walk: Our Product Owner lets us focus on what we planned to do within an iteration with minimal changes, but we still get requests from others.

    Run: All our work is managed by our Product Owner and provides focus to us to finish what we start through a ranked and prioritized backlog.

    Fly: Our Product Owner proactively works ahead with stakeholders/customers so we have sufficient 'ready' backlog to pull from. He/She protects us from too many distractions.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q5:

    Leadership:

    Crawl: Our Product Owner is focused at leading the tactical execution of our work (planning, backlog management, team engagement, feedback).

    Walk: Our Product Owner is very focused on delivering the highest tangible customer value with great user experience.

    Run: Our Product Owner is aligned to the strategic direction (vision, roadmap) and performs discovery for our next release/quarter of work.

    Fly: Additionally, our Product Owner inspires the team to solve customer problems in creative and innovative ways. Our team can now anticipate our customer needs.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q6:

    Leadership (Tech Debt Management):

    Crawl: Our product owner drives us towards completing business related backlog items and makes no time or capacity for the team to manage technical debt items.

    Walk: Our Product Owner works with our Technical Lead to balance the backlog with business deliverables along with technical debt items.

    Run: Our Product Owner and Technical Lead work to ensure our architectural runway aligns well with the overall direction and strategy. We make time to work on technical debt and maturing our architecture.

    Fly: Our Product Owner enables our team to dedicate entire iterations, or even releases, to catching up on technical debt and investing in strengthening our core foundation.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Leadership - Product Owner"

Leadership - Management

On a healthy team, managers focus less on task management and more on developing people, process improvement and strategic alignment. They demonstrate the traits of servant leaders and know when to provide direction, when to help and when to step back and empower the team.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Leadership:

    Answer this question in reference to your Manager.  This question  provides details concerning the impact to the team by the role of the manager.  

    Select N/A if your Manager is not part of the organization. See help text for more information.

    Crawl: My manager still manages my tasks and can be directive/controlling.

    Walk: My manager has stepped back from managing tasks and empowers me and the team to self-organize and make decisions around our work.

    Run: My manager is a role model who walks the walk and represents our core leadership values well (as defined by your company).

    Fly: My manager has inspired me with the purpose of our team and our work. They are a trusted partner for the business, our Product Owner, and team facilitator/ScrumMaster.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Leadership:
    Answer this question in reference to your Manager.  This question  provides details concerning the impact to the team by the role of the manager.  

    Select N/A if your Manager is not part of the organization. See help text for more information.

    Crawl: I do not see my manager very often, and when we meet, we are focused on my tasks.

    Walk: My manager occasionally works with me to develop my skills and abilities.

    Run: My manager meets with me as often as needed and has helped me grow in my role and interpersonal skills.

    Fly: My manager has empowered me to chose my future growth path and invest in my own learning. I've become a mentor for others.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Leadership:
    This question applies to the management team overall.  

    Select N/A if this is your baseline (first assessment).

    Crawl: Our manager(s) is not engaged to resolve the organizational obstacles and growth items we've identified.

    Walk: Our manager(s) try to resolve organizational obstacles and growth items but many issues are out of their control so we don't see traction or have visibility.

    Run: Our manager(s) have resolved many of the organizational obstacles and growth items and do this with transparency and communication so we're always informed on their progress.

    Fly: The diligence of our leadership team resolving organizational obstacles and growth items has significantly improved our team's maturity and performance. This has increased trust and confidence in leadership.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Leadership - Management"

Culture - Team Dynamics

A healthy team has a healthy culture, this means they've worked on their layer below the surface and have moved from Me and I to We. They practice open honest communication, work collaboratively and address conflict in a healthy manner.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Happiness:

    Crawl: I wish I worked somewhere else!

    Walk: I have some team members that I enjoy working with, but a few...not so much. Work is not inspiring.

    Run: I enjoy working with this team. We continue to improve our work and invest in our relationships.

    Fly: I love working with this team, and I am inspired by the work we do for our customers. I cannot imagine working anywhere else!

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Collaboration:

    Crawl: We work mostly as individuals and only talk when necessary.

    Walk: We are cooperating with each other by having a common goal, sharing information, and coordinating work to reach this goal.

    Run: We are collaborating with each other by making it safe to share ideas, having healthy and honest debates, empowering specific roles to make decisions, or reaching consensus as a team.

    Fly: We have designed strong solutions together that solve our highest customer needs. We encourage diversity of ideas from inside and outside of our team.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Trust & Respect:

    Crawl: We have trust and respect issues within this team. Several members have fear of speaking up or feel like they have to watch their back.

    Walk: We have improved our trust issues. Several team members are more comfortable sharing their ideas, but not all.

    Run: We talk openly about trust and respect. We have pro-actively improved our trust and respect for each other. We have created an open, transparent, and safe atmosphere.

    Fly: We assume positive intent in people's actions, and we have acquired the skills to resolve our internal conflicts in a healthy way.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q4:

    Creativity & Innovation: 

    Crawl: We are focused on getting work done as it's been defined for us. No one has time to be creative, nor is it encouraged.

    Walk: We are encouraged to think outside-of-the-box. However, we are constrained by existing solutions. It is not safe to fail or try new things.

    Run: We are empowered to design creative ideas to solve problems and challenge existing solutions. It is safe to experiment and learn.

    Fly: We have designed several innovative solutions that our customers have been thrilled with! We make time for innovation (ex: hack-a-thons, innovation cycles).

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q5:

    Accountability: 

    Crawl: Several members of our team do not have a sense of accountability or commitment. It's frustrating!

    Walk: We bring visibility into who is accountable for what (ex: during Daily Stand-up). However, we still point fingers when commitments are not met.

    Run: The majority of us do what we say we will do or ask others for help when needed. We are willing to help when asked.

    Fly: We are all mutually accountable for our team's success and step in many times to help each other. We are in this together!

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Culture - Team Dynamics"

Foundation - Agility

A team doesn't achieve high performance without having a solid foundation for success. These foundation areas are critical and directly affect your team's pace and health.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Sustainable Pace:

    Crawl: Our team is very stressed, frequently works overtime, and has no clear grasp of our capacity. We are burning out.

    Walk: Our team is starting to talk about our capacity. However, we still over-commit and have left over work for the next iteration.

    Run: Our team generally works at a sustainable pace. We make time to improve our quality and technical debt. We invest in team building and learning.

    Fly: We rapidly deliver high quality solutions and can sustain at this pace. We proactively plan ahead for capacity constraints.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Self Organization:

    Crawl: Our team needs to always ask our managers/leaders for direction, approvals, and solutions.

    Walk: Our team asks for direction when needed. We are empowered to make some decisions.

    Run: Our team is empowered to define HOW to deliver on our Product Owner's vision within their boundaries. We manage our own time and tasks.

    Fly: Our team has full autonomy to design the strategy for delivering on the vision. This may include designing our team, selecting members, defining experiments, and engaging with end customers when needed.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Software/Hardware:

    Crawl: We do not have the sufficient infrastructure & tools to accomplish what we're asked to do.

    Walk: We have the basic software and tools we need to do our work. However, it's hard to leverage them because of process/skills gaps.

    Run: We have acquired all the necessary tools/hardware we need, and we're investing in building our skills to leverage them.

    Fly: We continuously leverage our enterprise tools, and they have significantly improved the quality, speed, transparency, and predictability of our delivery.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q9:

    Process Excellence:

    Crawl: We have many manual processes that are not documented and cause a lot of re-work.

    Walk: We have documented our processes with clarity on who does what and clear acceptance criteria/service level agreements (SLA).

    Run: We have automated many of our core processes and created workflows to optimize our work and be more efficient.

    Fly: We have significantly increased our overall efficiency through automation, documentation and optimization of key metrics.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q10:

    Planning & Estimating: 

    Crawl: We struggle with breaking down and sizing our work, OR someone else may size our work on the team's behalf.

    Walk: We break work into smaller pieces that can fit within a short time-box. We leverage relative sizing (or duration) to estimate our work. We size our work collaboratively as a team.

    Run: We have a strong handle on the complexity of our work and can size our backlog relatively easily and quickly. We plan several iterations in advance (if needed).

    Fly: Our team can proactively predict our throughput. We effectively adjust the plan as we learn more.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q11:

    Effective Meetings > Planning: 

    Crawl: We do not plan, we just execute tasks assigned to us.

    Walk: We do plan our work. However, the stories do not have clarity or definition.

    Run: We are prepared to plan with clear priorities and definitions for each story.

    Fly: Our team leverages visual models and modern tools to plan our work. We leverage the models throughout delivery (example: personas, jobs-to-be-done, BDD, wireframes, lean hypothesis).

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q12:

    Effective Meetings > Daily Stand-Up: 

    Crawl: We do not have daily stand-ups, OR we have them inconsistently. They are status meetings.

    Walk: We do have daily standup meetings, but they go over 15 min. Not everyone attends on time.

    Run: We complete our stand-up within 15 min. We surface impediments and hold each other accountable. We have effective post stand-up collaboration time.

    Fly: Our team organically runs the daily stand-up with or without our team facilitator.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q13:

    Effective Meetings > Review and Demo: 

    Crawl: Review and demos are not regularly scheduled or attended. Product Owner does not attend these meetings regularly. 

    Walk: Our team members review the completed work with our Product Owner on a regular cadence. We review our progress against our plan. We come well prepared for this meeting. 

    Run: Our Product Owner and a few team members facilitate demos of our completed work to our sponsor and stakeholders. We leverage this time to get their feedback and celebrate success. 

    Fly: The entire team engages our actual users/customers to get feedback, and we incorporate their feedback into the work we do. This enables our team to hear the voice of customers directly.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q14:

    Effective Meeting > Retrospective:

    Crawl: We do not have time to do retrospectives, OR we do have them but they do not add value. 

    Walk: We schedule retrospectives on a regular agreed upon cadence. Clear action items are surfaced. 

    Run: Items from retrospectives are immediately actioned (included in our iteration work), or escalated as needed. We review them in the next retrospective. 

    Fly: We leverage new techniques and venue changes to keep retros engaging and effective. We have grown measurably due to the impact of our retrospective growth items.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Foundation - Agility"

Foundation - Team Structure

Your team's structure (size, skills, physical or virtual working environment) makes a BIG impact on your performance.

To what extent do you agree with the statements below? Please rate according to the CRAWL (1-2), WALK(3-5), RUN(6-8), FLY(9-10) scale keeping in mind each level assumes you've achieved the previous level.


  • Q1:

    Size & Skills: 

    Crawl: We do not have the right people or skills to deliver our current goals. We have limited experts with constrained capacity and do not seek outside help when needed.

    Walk: We have some of the right people or skills on our teams, but we have strong dependency on outside individuals or teams.

    Run: Our team is the right size and has the necessary skills to deliver end-to-end value.

    Fly: We have mastered "Continuous Learning" and can effectively acquire new skills we need to deliver our current goals and outcomes.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q2:

    Allocation & Stability: 

    Crawl: Many on our team are multi-tasking across other teams and re-assigned to other priorities.

    Walk: Some core team members are stable, but several others are still multi-tasking.

    Run: Our core team is dedicated and stable with little resource shifting.

    Fly: We are pro-actively coordinating outside our team as needed, and we rarely run into issues with external resources. We inspect and adapt our allocation and pro-active external coordination regularly.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q3:

    Physical Workspace: (Select N/A if you are remote)

    Crawl: Our team members are scattered across multiple offices/floors with no effective collaboration space. We work in silos.

    Walk: We collaborate by scheduling team meetings but have limited physical collaboration beyond these sessions. 

    Run: We have achieved co-location and we all sit in the same workspace. We have the right collaboration tools.

    Fly: We are inspired by our workspace! We have intentionally designed it to be fun and effective for collaboration and visualization of our work.

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



  • Q4:

    Remote Workspace: (Select N/A if you do not work remotely)

    Crawl: As an individual, I do not have an effective remote workspace and I am not setup with the right tools. Our team has several challenges working remotely.

    Walk: Individually and as a team, we have invested in the basic technology and tools needed to work effectively as a remote team.

    Run: Individually and as a team, we have set up working agreements, meetings and discipline needed to effectively work as a remote team.

    Fly: We are highly productive, engaged and collaborative working as a remote team. We have nailed remote work!

    CRAWL: 1-2 | WALK: 3-5 | RUN: 6-8 | FLY: 9-10



Add any additional thoughts about "Foundation - Team Structure"

What has been this team's biggest achievement?

In order for this team to get to the next level of maturity and improve value delivery, what are one or two improvements (growth opportunities) this team should focus on?

What are the top one or two impediments outside of this team's control that their leaders should address in order to get to the next level of maturity?